Zycus hiring for Freshers | Product Technical Analyst | BE/ B.Tech/ MSc/ MCA | Bengaluru India

Amazing Opportunity

Zycus is Hiring off-campus

placement drive for

the position of Product Technical Analyst

in Bengaluru India

Zycus Recruitment 2022:-

Job Descriptions:-

• Zycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0-4 years of experience to join us as Product Technical Analyst/ Senior Product Technical Analyst.

Responsibility:-

• · Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
• · Be the first point of Contact for Customers having queries/ issues related to Zycus products
• · Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
• · Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
• · Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
• · Evaluate and suggest innovative solutions and workarounds for customer requirements
• · Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• · Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Required Skills Set:-

• Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
• · Experience Level: 0-4 years
• · Strong written and verbal communication skills.
• · Willingness to work in Shifts.
• · Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• · Ability to collaborate with various internal and external stakeholders
• · Ability to multitask, learn, execute and excel.
• · Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage.

For More details and Apply:- Click Here