Amazing Opportunity
Wipro is Hiring off-campus
placement drive for
the position of Test Engineer/System Engineer
in Bangalore/Chennai, India
Wipro Recruitment 2023:-
| Company name | : | Wipro |
| Position | : | Test Engineer/System Engineer |
| Salary | : | Up to 6.4 LPA (Expected) |
| Degree | : | Bachelor’s/Master’s Degree |
| Batch | : | 2019/2020/2021/2022/2023 |
| Experience | : | Freshers |
| Location | : | Bangalore/Chennai, India |
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Job Descriptions:-
- Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements
- Implementation of Wipro’s way of testing using Model basedtesting and achieving efficient way of test generation
- Ensuring the test cases are peer reviewed and achieving lessrework
- Work with development team to identify and capture test cases,ensure version
- Setting the criteria, parameters, scope/out-scope of testing andinvolve in UAT (User Acceptance Testing)
- Automate the test life cycle process at the appropriate stagesthrough vb macros, scheduling, GUI automation etc
Qualifications:-
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
Required Skills Set:-
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
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