Amazing Opportunity
Sutherland is Hiring off-campus placement
drives for the position of Associate Customer Service
in Bangalore, India
Sutherland Recruitment 2023:-
| Company name | : | Sutherland |
| Position | : | Associate Customer Service |
| Salary | : | INR 5.2 LPA (Expected) |
| Degree | : | High School Diploma |
| Batch | : | 2019/2020/2021/2022/2023 |
| Experience | : | Freshers |
| Location | : | Bangalore, India |
Job Responsibilities:-
- Respond to Customer queries via Chat medium
- Assistance with order status questions and account/product inquiries.
- Project a professional company image through chat and email.
- Provide customers with product and service information.
- Escalate/ transfers or referrals to other Departments as appropriate
- Maintain the quality standards.
Eligibility Criteria:-
Required Skills:-
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
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