Amazing Opportunity

Red Hat is Hiring off-campus placement

Position: Technical support Engineer

Salary: INR 4* LPA

Degree: BE/B.Tech/BSC/BCA/MCA/ME/M.Tech

Branch: Any stream

Batch: 2020 to 2022

Experience: Freshers

Location: Work from Home

Job Descriptions:-

The Red Hat Global Support Services group is searching for an Associate Technical Support Engineering Trainee to go along with us. As a feature of our alumni student program, you’ll have the valuable chance to work with driving open source designers to help new arrangements and client contributions.
You will likewise get hands on preparing, including a prologue to Red Hat items like Red Hat Enterprise Linux (RHEL), Red Hat Openshift Container Platform, Red Hat Storage, Virtualization, Clustering, Cloud, and Satellite, as well as delicate ability preparing and specialized investigating.
The Global Support Services group centers around settling issues for big business clients by offering significant level specialized help and supporting designing administrations to amplify uptime and diminish IT costs.
During this program, you will get a chance to get broad preparation by our specialists on Red Hat items and innovations alongside the cycles and work processes on giving endeavor support insight to our clients.
Alongside the specialized preparation, you will be prepared on delicate abilities as well as client taking care of abilities which would assist you with developing as a help subject matter expert.
The alumni student program 2022-2023 will be led in a virtual mode for a time of as long as a half year. This position might possibly switch over completely to a full-time job as an Associate Technical Support Engineer toward the finish of the Apprenticeship time frame.

Responsibility:-

Offer specialized help to Red Hat undertaking clients
Work with Red Hat undertaking clients across the globe on 24×7 premise that expects one to occasionally work in various movements
Analyze issues, investigate client issues, and foster answers for specialized issues
Surpass client assumptions by giving remarkable client assistance
Counsel and foster associations with in-house specialists and designers to advance savvy fixes and further develop consumer loyalty
Add to the worldwide Red Hat information the executives framework while chipping away at client issues
Work together with designing, item the board, and backing supervisory crews to focus on client demands
Support Red Hat’s worldwide clients on specialized issues through telephone, visit, or remote access devices

Required Skills Set:-

Should have excellent verbal and written comm. skills
Great analytical and problem solving skills
Able to communicate and present ideas in a politely way
Aimed on delivering remarkable and regularly customer experience
Self motivated and comfortable working in a team
Capacity and ability to learn, embrace, and practice Red Hat Values and Competencies
Probably graduated inside the most recent 2 years with a four year college education in designing, software engineering or IT, science, or PC applications, or a graduate degree in PC applications or promoting and correspondences
Red Hat Certified Engineer (RHCE) accreditation
Fundamental comprehension of Linux, Containers, Kubernetes and open source
Fundamental information on TCP/IP systems administration and UNIX administrations and ideas
Open source local area commitment through projects is an or more
Red Hat Certified Specialist in OpenShift Administration is an or more

About Red Hat:-

Red Hat is the world’s driving supplier of big business open source programming arrangements, utilizing a local area controlled way to deal with convey dependable and high-performing Linux, half breed cloud, holder, and Kubernetes innovations.
Red Hat helps clients coordinate new and existing IT applications, foster cloud-local applications, normalize on our industry-driving working framework, and mechanize, secure, and oversee complex conditions. Grant winning help, preparing, and counseling administrations make Red Hat a confided in consultant to the Fortune 500.
As an essential accomplice to cloud suppliers, framework integrators, application merchants, clients, and open source networks, Red Hat can assist associations with getting ready for the computerized future.
Red Hat’s way of life is based on the open source standards of straightforwardness, joint effort, and incorporation, where the smartest thoughts can emerge out of anyplace and anybody.
At the point when this is understood, it enables individuals from different foundations, viewpoints, and encounters to meet up to share thoughts, rock the boat, and drive development.
Our yearning is that everybody encounters this culture with equivalent open door and access, and that all voices are heard as well as celebrated. We want to believe that you will join our festival, and we welcome and empower candidates from every one of the delightful elements of variety that form our worldwide town.