Amazing Opportunity
Paytm is Hiring off-campus
placement drive for
the position of Customer Support Intern
in Work From Home
Paytm Recruitment 2023:-
| Company name | : | Paytm |
| Website | : | www.paytm.com |
| Position | : | Customer Support Intern |
| Salary | : | Up to 4.5 LPA (Expected) |
| Degree | : | 12th or above |
| Branch | : | Any stream |
| Batch | : | 2023/2022/2021/2020/2019/2018 |
| Experience | : | Fresher/ Experience |
| Location | : | Work From Home |
Job Responsibilities:-
- Responsible for resolving and replying to queries.
- Managing incoming customer service queries.
- Ensure to meet SLAs set for queries via all relevant communication channels
- Sending timely events related or customer related communication
- Coordinate with internal teams like client servicing, business development, marketing, tech, product, etc.
- Identify and assess customer needs, feedback and share them to relevant teams to achieve customer delight
- Handle customer complaints, provide appropriate solutions or alternatives within the time limits
Job Requirements:-
- Good command over written and verbal communication.
- Problem solver.
- Ability to multi-task and prioritize.
- Strong time management skills and motivated to exceed expectations.
- Flexible based on business needs and requirements.
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