Amazing Opportunity NCR is Hiring off-campus placement
drives for the position of Customer Care Representative
in Work From Home
NCR Recruitment 2023:-
Company name
:
NCR
Position
:
Customer Care Representative
Salary
:
INR 3.4 LPA (Expected)
Degree
:
Any 12th/Bachelor’s , Master degree
Batch
:
2019/2020/2021/2022/2023
Experience
:
Freshers
Location
:
Work From Home
Job Responsibilities:-
At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs. • Accepts and routes calls (high call volume) • Gathers problem information and records data in desktop tools • Monitors incident status and escalates cases that are not resolved in a specific timeframe • Schedule customer installation activity • Responsible for ensuring the customer’s entitlement of services • Provide phone support on Retail products, systems and various software products •Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability;
