Amazing Opportunity
Lenovo is Hiring off-campus placement
drives for
the position of Quality Analyst
in Bengaluru India
Lenovo Recruitment 2022:-
| Company name | : | Lenovo |
| Website | : | www.lenovo.com |
| Position | : | Quality Analyst |
| Salary | : | Up to 4 LPA |
| Degree | : | BE / B.Tech |
| Branch | : | Any stream |
| Batch | : | 2018/ 2019/ 2020/ 2021/ 2022 |
| Experience | : | Freshers |
| Location | : | Bengaluru India |
Job Descriptions & Responsibility:-
Participates in design of call audits.
• Performs call monitoring according to monitoring formats & quality standards and provides trend data to management team.
• Uses quality monitoring data management system to compile and track performance
at team and individual level.
• Performs monitors of Inside Sales email responses.
• Participates in customer listening programs to identify customer needs and
expectations.
• Provides actionable data to various internal support groups as needed.
• Coordinates and facilitates call calibration sessions for staff.
• Provides feedback to team leaders and managers help them to sync better within the
team
• Prepares and analyses internal and external quality reports for management staff
review.
Required Skills Set:-
- Bachelor’s degree in the field of Science, Technology, Engineering, Math or equivalent practical experience
- Experience in advocating for customer needs
