Amazing Opportunity
HPE is Hiring off-campus placement
drives for
the position of Technical Consultant
in Bangalore, Pune India.
HPE Recruitment 2022:-
Position: Technical Consultant
Salary: INR 8* LPA
Degree: Bachelor’s degree
Branch: Any stream
Batch: 2018 to 2022
Experience: Freshers
Location: Bangalore, Pune India.
Job Descriptions:-
- Client Solution Centers are comprised of groups that give remote (offsite) administration; client access, pre-deals, post-deals, and administration conveyance.
- Specialized groups center is to tackle different business frameworks and applications issues for clients, on location designing staff and Authorized Service Providers on norm, specific or complex frameworks.
- Applies fundamental groundwork of a capability’s standards, hypotheses and ideas to tasks of restricted scope. Utilizes proficient ideas and hypothetical information obtained through particular preparation, schooling or past experience.
- Creates aptitude and viable information on applications inside business climate. Goes about as partner by giving information, assessment and ideas in favor of coordinated efforts. Practices autonomous judgment inside characterized boundaries.
- Willing to do Work from Home.
Responsibility:-
- Effectively settle specialized issues (equipment and programming) from approaching inside or outside organizations and end client’s contacts and proactive warning frameworks.
- Answer administration, item, specialized, and client relations inquiries on subjects like highlights, particulars, and fixes on current and stopped items, parts, and choices, in view of client privilege (guarantee through strategic). .
- Resolve approaching inside or outside organizations and end client’s concerns by means of phone and e-support.
- Articulate both recorded as a hard copy and verbally case outline, goal and add to Knowledge Management System (KMS).
- Proactively help clients to stay away from or decrease issue event.
- Address the organization in an up close and personal client area visit, industry gathering/career expo, merchant meeting, and so on.
- Draws in colleagues for help as expected to guarantee inner or outer business and end client SLA requests are met.
- Start to collaborate with and help the Sales Pursuit group.
Required Skills Set:-
- Should have good verbal and written comm. skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Should have Software and hardware knowledge of computing, storage and peripheral devices.
- Excellent in Advanced proficiency with case management DB and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience.
About HPE:-
- HPE was established on November 1, 2015, in Palo Alto, California, as a component of the parting of the Hewlett-Packard company. It is a business-centered association which works in servers, capacity, organizing, containerization programming and counseling and backing.
- The split was organized with the goal that the previous Hewlett-Packard Company would change its name to HP Inc. furthermore, wander away from Hewlett Packard Enterprise as an as of late made association.
- HP Inc. held the old HP’s PC and printing business, as well as its stock-esteem history and extraordinary NYSE ticker picture for Hewlett-Packard; Enterprise trades under its own ticker picture: HPE.
