Cognizant is Hiring off-campus placement | Process Executive
BY Admin
Amazing Opportunity
Cognizant is Hiring off-campus placement
drives for
the position of Process Executive
in Chennai, India.
Cognizant Recruitment 2023:-
Company name
:
Cognizant
Position
:
Process Executive
Salary
:
₹ 4.5 Lacs P.A.
Degree
:
Any Graduate
Batch
:
2018/2019/2020/2021/2022/2023
Experience
:
Freshers/Experienced
Location
:
Chennai, India
Job Responsibilities:-
Administering and helping to manage Client Product support for the customers who call/chat or email in the support center.
Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
Client products to the customer (Analytics, YouTube etc).
Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
Create and manage Risk and mitigation plan based on discussion with project stake holders.
They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
Report to the manager on performance status and any escalations.
Eligibility Criteria:-
Any Graduate from any stream.
Required Skills Set:-
Analytical and problem solving skills
Organization and time management skills
Communication skills to interact and present findings to team members
Attention to detail and follow through skills
Ability to work independently and as part of a team
