Amazon hiring for Freshers | Payment Risk Operation Team | Any Graduation | Bangalore/ Hyderabad India

Amazing Opportunity

Investigation specialists are expert communicators and problem solvers obsessed with Customer success. They have a passion for proficiency, and efficiently navigate formal and informal channels to advocate on the Customers behalf. They take full ownership of their functional issues and offer high quality solutions and they are the champion for proactive improvements. The Investigation Specialists are technically competent, self-motivated individuals with the objective to deliver sustainable results that improve the customer experience. Ideal applicants will have experience in CTPS investigations. All candidates must be capable of succeeding in a fast-paced team environment with minimal supervision. The position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions and accounts.

Demonstrated ability to work independently with little to no guidance, conducting complex investigation analysis to reach data driven decisions following stablished processes and procedures
Good Time management skills and ability to work under pressure in a changing fast paced environment.
Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers
Ability to manage sensitive information and maintain a high degree of confidentiality.
Schedule flexibility to work at least one day of the weekend.
Proficiency in MS Office package (Word, Excel, PowerPoint and Outlook) and Internet browsing.
Excellent communication skills both written and spoken in English language
Ability to handle and interpret large sets of data
Demonstrated ability to work in a team in a very dynamic environment

Meets daily productivity & quality targets. Is able to execute repetitive tasks on a daily basis with highest standard of quality w.r.t deliverables.
Able to learn manual device & application test procedures & how to use applicable software & tools
Strong knowledge in language, vocabulary & grammar & contextual information
Ability to deep dive on applications & comparing features between various versions & identifying changes made within versions
Ability to use software tools for validation, analysis and data capture on a daily basis.
Comfortable with capturing results, communicating and escalating failures and providing status reports.

Education Qualification: Graduation in any stream.
Demonstrated ability to work independently with little to no guidance, conducting complex investigation analysis to reach data driven decisions following stablished processes and procedures
Passion for learning, improving and keeping up with risk trends in the e-commerce market and commitment to Amazon’s emergence as the world’s most customer-centric company
Good Time management skills and ability to work under pressure in a changing fast paced environment.
Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers
Ability to manage sensitive information and maintain a high degree of confidentiality.
Schedule flexibility to work at least one day of the weekend.
Proficiency in MS Office package (Word, Excel, PowerPoint and Outlook) and Internet browsing.
Excellent communication skills both written and spoken in English language
Ability to handle and interpret large sets of data
Demonstrated ability to work in a team in a very dynamic environment

For Bangalore

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