Accenture is Hiring for the position of New Associate in Bengaluru
BY Admin
Amazing Opportunity
Accenture is Hiring off-campus placement
drives for
the position of Trainer
in Bangalore, India.
Accenture Recruitment 2023:-
Company name
:
Accenture
Position
:
New Associate
Salary
:
Up to 6.5 P/A
Degree
:
Any Graduate
Batch
:
2019/ 2020/ 2021/ 2022/2023
Experience
:
Freshers(0-1year)
Location
:
Bangalore, India
Job Descriptions:-
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
Your primary interaction is within your team and your direct supervisor.
You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work.
You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders.
You will be working closely with project members to effectively deliver on the requirements.
You will be an individual contributor as a part of a team with a predetermined focused scope of work.
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues.
This role is aligned to our Service Desk team which is responsible for providing 1st level customer service support to clients with respect to their operations. The team acts as a Single Point of Contact (“SPOC”) to meet the communication needs of both users and clients, and to satisfy both customers and clients. In this role, you may be asked to switch between any support channel of phone, chat, and Email based on the business requirements.
