Amazing Opportunity Sophos is Hiring off-campus placement
drives for the position of Order Processing Support
in Work from home
Sophos Recruitment 2023:-
Company name
:
Sophos
Position
:
Order Processing Support
Salary
:
INR 4 – 5 LPA (Expected)
Degree
:
Any Degree from any stream
Batch
:
2019/2020/2021/2022/2023
Experience
:
Freshers
Location
:
Work from home
Job Responsibilities:-
Regularly reviews of Case queue and Orders queue and to clear any stuck order/Case with the help of Regional TL/L2s.
Regularly updating the Out side SLA Metrics, Case comments updation.
Follow the wiki/other instructions while processing the orders.
Follow the Export policy/billing policy while processing the orders without any deviation.
On the month end/Quarter End/Year end, please ensure that we plan our day as per the expectation of TL and leave after informing TL.
On Holiday/Month end, quarter end, year end, we need to ensure the skeleton staff in order to meet the business requirement and need to support TL positive as much as possible.
Ensure all your orders are processed within agreed SLAs.
